image from dispatch.com

When a media outlet asked its readers to have a conversation about the news, is there a way to keep it productive? Columbus Dispatch Editor Benjamin J. Marrison explains the problem with anonymous commentary, which often lacks civility and accountability but can quickly throw other online readers into a rage or turn them off from reading all together. Marrison says the Dispatch is looking at other ways to keep readers from having a conversation about the news without the weight of sometimes hateful comments.